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SERVICE
DEPARTMENT
| Service Manager Bob Codr |
| Electricians |
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| Matt Anderson |
Scott Masten |
Matt Hosch |
| Mike Krenk |
Trent Young |
Blaine Horalek |
| Brian Jung |
Trent Strom |
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Non-Emergency Service online request
click here
Why choose ABC Electric? There are
several important issues that distinguish ABC from the competition. They include:
We stand behind our work 100%. If we make an error, we will correct it at no
charge.
Specialization. There are many Electrical Contracting firms in
the Lincoln area. Most focus on either new Residential construction or on new
Commercial construction. Very few companies specialize in Electrical Service.
At ABC we have dedicated Service Technicians who are not involved in new
construction. The methods (and often materials) used in new construction are
different than those used in service, repair and remodeling. By dedicating
Technicians to this area of the electrical industry, we bring a great deal of
knowledge and expertise to each project.
ABC is family and locally owned since it’s inception in 1932.
The owners and employees live and work in the area and have a vested interest in
our communities.
Non-Franchised. ABC is a privately owned firm that does not take
direction from outside entities based on the “latest & greatest” business fads.
We operate with sound business values that emphasize Total Customer
Satisfaction. There are no gimmicks. We strive to provide the service that is
requested, at the price quoted, at the time scheduled.
All ABC Electric technicians are employees. We do not use
sub-contractors. Our techs are highly trained and are very experienced at
Electrical Service.
ABC Electric techs are not commission-based. There are no incentives to
“up-sell” customers. In other firms the tech’s income is directly tied to how
much he is able to sell to each customer. We believe this strategy compromises
the firm’s integrity with a conflict of interest.
ABC charges for service on a time and material basis. This
means our clients pay only for the labor and material necessary for their
projects. The latest fad in the industry is flat rate pricing. Flat rate (or
per job) pricing methods not only include time for unforeseen circumstances
(which are paid whether they happen or not) and are based on labor rates ranging
from $150 to $200 per hour. These labor rates are substantially higher than the
market average.
Reputation. ABC has earned a great reputation from thousands
of satisfied clients. We have high rankings from the Better Business Bureau,
This reputation pays a high dividend. Over 50% of our business is repeat and
referral business. This strategy means that we do very little advertising which
allows us to keep our rates lower. We have found that there is a direct
correlation between high advertising costs and poor reputation. Firms that have
full page Yellow Page advertisements (or multiple pages) typically have a poor
reputation. They are forced to spend a lot on advertising because they do not
reap the benefits of repeat customers.
Licensed and Insured. Unlicensed contractors are very
prevalent and can lead to costly mistakes. We are happy to provide proof of
insurance to clients at any time.
We suggest that you consider the above listed criteria in choosing a
contractor. Ask questions, so that you are comfortable with your choice.
ABC Electric provides quality service in all aspects of the electrical
industry Industrial, Commercial,
Residential, Technology. ABC Electric
maintains well-equipped service vans that can be dispatched rapidly. Each of
our Licensed electricians are dedicated to our goal of customer satisfaction.
24 Hour Emergency Service
402-435-3514
ABC Electric provides emergency response service to critical
outages any time of the day or night. By contacting us at 402-435-3514,
the proper personnel can be dispatched to
any location in Southeast Nebraska. Our project managers and service
electricians are equipped with cell phones so that they can be reached to
respond to emergencies whenever or wherever they might occur.
7 days a
week, day or night, call our office and you will talk to a real person,
no recordings, no beepers, no wondering if someone has received your message.
It is important to understand the value of a proactive
approach toward the maintenance of electrical systems. A well-run preventative
maintenance program can virtually eliminate unexpected outages and failures,
ensuring the smooth operation of electrical systems. In addition to the
prevention of unexpected emergencies, regular preventative maintenance can be
far more cost effective than the alternatives.
It can often be a logical transition to develop a detailed
Preventative Maintenance program at the conclusion of the commissioning phase of
a project, ensuring that the electrical systems will continue to function as
intended. ABC Electric has the know how to work with you to develop a program to
increase reliability and decrease opportunities for potential failures.
Visit our
comment page to let us know how we are doing.
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